Privacy Policy
Last updated: 27/July/2024
Introduction
Welcome to Bespoke Steel. We are a Melbourne-based architectural steel fabrication company specializing in unique, tailored solutions for our clients. This privacy policy outlines how we collect, use, and protect your personal information when you interact with us through our website, located at www.bespokesteel.com.au, and other communication channels.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
• Name
• Email address
• Phone number
• Mailing address
• Company details
Automatically Collected Information
When you visit our website, we may collect certain information automatically, including:
• IP address
• Browser type
• Operating system
• Referring/exit pages
• Clickstream data
Cookies
Our website uses cookies to enhance user experience and collect information about how our website is used. You can control the use of cookies through your browser settings.
How We Use Your Information
Providing Services
We use your personal information to:
• Communicate with you regarding your projects and inquiries
• Provide and manage our services
• Process payments and transactions
Improving Our Services
We use collected information to:
• Improve our website and services
• Personalize your experience
• Conduct analytics and research
Legal and Compliance
We may use your information to comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property.
Sharing Your Information
Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our business, such as payment processors, email service providers, and analytics tools. These providers are obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Access and Correction
You have the right to access and correct the personal information we hold about you. You can request access or correction by contacting us at info@bespokesteel.com.au.
Opt-Out
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.
Data Deletion
You can request that we delete your personal information by contacting us. We will take reasonable steps to comply with your request, unless we are required to retain certain information by law.
International Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this policy.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Bespoke Steel
41 Alex Avenue,
Melbourne, Victoria,
Australia 3189
Email: info@bespokesteel.com.au
By using our services, you acknowledge that you have read and understood this privacy policy and agree to the collection, use, and disclosure of your personal information as described herein.
